To make your check-in process more convenient, and limit hand-to-hand contact with staff and other riders, we’ve added new features to your app. Now, you can check in for class, let us know if you’re running late, and add shoes & water to your ride—all before you step foot in the studio.
2. Check yourself in for class. You’ll see the option 30 minutes before your ride begins, but keep in mind that it’ll disappear 5 minutes before class starts. In the event you miss digital check-in, let front-desk staff know as soon as you arrive.
3. Plan to arrive at the studio at least 4 minutes before class starts. Late entry won’t be permitted at this time—once the studio door closes, we won’t allow riders in.
While checking in, you’ll be required to accept your Health Declaration.
All riders are required to accept before every class—and won’t be permitted to ride without it. To make it easy, we’ll prompt you to accept when checking in with the app.
These are just a few of the updates we’ve made to keep our community safe. To see all the details of our new safety process, review The SoulCycle Standard here.
As always, if you have any questions, get in touch with us at firstname.lastname@example.org—we’re here to help.